Due to heavy volumes, shipping during the holiday period may take between 15 to 20 days.
Your order will be processed 24 to 48 hours after payment is made; please note we may occasionally need extra time to deliver it to you. Shipping may be slightly delayed due to the holiday season or particular events.
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When will my order be processed?
All orders are handled and shipped from our warehouses around the world. Please allow extra time for your order to be processed during holidays and sale seasons.
Orders will be processed within 24 hours of the order date and then shipped the following day. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow time for it to be processed. After processing is complete, it will take 5 to 18 business days for delivery in the USA, and 15 to 30 business days for international orders (depending on location, product, warehouse etc.).
Will I be charged customs and taxes?
The prices displayed on our site are tax-free, which means you may be liable to pay duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.